Shipping and Return Information:
This page answers common questions about ComplianceSigns.com® shipping and return policies, including international shipments. If you have any additional questions, please contact us for assistance.
- We cannot accept any return or exchange without prior authorization.
- We can only honor return / exchange requests made within 30 days of the original ship date.
- Custom signs cannot be returned or exchanged unless they are damaged or defective.
Exchanges: We will exchange items purchased from us for products of equal value. You are responsible for shipping costs on the new product and return shipping on the existing product. If new products are sent before we receive your return, we will issue credit for the returned product promptly upon receipt.
Returns: We will issue credit for returned product promptly upon receipt. The returned items must be in undamaged condition and suitable for resale. Shipping costs on the original order will not be refunded, and you are responsible for return shipping. Returns shipped “freight collect” cannot be accepted.
Please contact our customer service team for questions and return authorization:
Email Sales@ComplianceSigns.com or call 800-578-1245 to authorize any return or exchange.
U.S. SHIPPING INFORMATION
How much will it cost to ship my order?
That depends on your order value, shipping method and location. Shipping rates for your order will be shown in the cart before you check out.
You can use your own shipping account. There is a $3.00 verification fee per order.
How long does shipping take?
Can I use my own shipping account?
Does Saturday count as a shipping day?
I need my order shipped to a different location than my billing address. Do I need to call you to set this up?
I need my order divided and shipped to multiple locations. Is that a problem?
Can you ship to a P.O. Box?
Does it cost extra to ship to Alaska or Hawaii?
Do you ship outside the U.S.?
INTERNATIONAL SHIPPING INFORMATION
Shipping to other countries does require additional fees. You can contact customer service for a quote at (800) 578-1245 or Sales@ComplianceSigns.com